Shipping Policy
Shipping
and Handling
Your Company Collection ships UPS
Ground to all fifty United States. We do not ship to P.O. Boxes. Deliveries
are made Monday through Friday (holidays excluded).
Standard
Delivery
If the merchandise is in stock, orders
will ship within 24-48 hours via UPS Ground. Please see shipping rates below.
All orders placed after 12:00PM EST will ship the following business day.
Out of Stock
Items
Occasionally, due to high demand,
we are unable to fill orders from inventory. If we do not have an item that
you've ordered in stock, customer service will contact you. Your credit card
will not be charged until we ship your order. Backorders will ship within 2-3
weeks. For order inquiries please contact customer service at 1-800-726-3022.
Express
Shipping
Please call customer service at 1-800-726-3022
to expedite shipping by an alternative method on all orders with a critical
due date.
International
Shipping
All items entering a foreign country
are subject to customs inspection and the assessment of duties and taxes in
accordance with that country's national laws. Customs duties and taxes are assessed,
generally, if the merchandise is dutiable and the value of the item is above
the threshold set by the country's laws. If duties and taxes are assessed on
an item mailed via the Postal Service, they are collected from the recipient.
In addition, for most countries, there is an administrative fee that is collected
from the recipient to cover the costs of clearing the item through customs and
collecting duties and taxes. For instance, the administrative fee in the United
Kingdom is 6.50 British pounds for airmail parcels and 11.25 British pounds
for Global Express Mail; in 23 countries in Europe (Austria, Belgium, Denmark,
Finland, France, Monaco, Germany, Greece, Ireland, Italy, San Marion, Vatican
City, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Adorra, Gilbratar,
Sweden, Switzerland, and Liechtenstein) the administrative fee is 17 Euros for
Global Express Mail and Global Airmail Parcel Post; and the administrative fee
in Canada is $5 Canadian for Global Airmail Parcel Post. Business mailers have
the option to pay the duties, taxes or fees to certain countries through an
International Customized Mail Agreement.
If you want to learn what the threshold
for duties and taxes is for a particular country, you can go to www.wcoomd.org
for general information or visit the Web site of that country's customs service.